Your privacy matters. Learn how hp77 collects, uses, protects, and manages your personal information.
hp77 ("we", "us", "our", or the "Platform") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect the personal data of users ("you", "your", or "User") who access and use our online gaming platform at https://hp77.cam. This policy applies to all Indonesian residents who register accounts, make deposits, place bets, or otherwise interact with hp77 services.
By creating an account on hp77, accessing our website, or using any of our gaming services including sports betting, casino games, slots, live dealer tables, and togel (lottery betting), you explicitly consent to the collection and processing of your personal information as described in this Privacy Policy. If you do not agree with any aspect of this policy, you must discontinue use of hp77 services immediately and refrain from registering an account.
You have the right to access, correct, delete, and control how your personal data is used. We are committed to transparency and will never sell your information to third parties for marketing purposes. Your data security is our top priority.
When you register an account with hp77, we collect the following personal identification information:
To facilitate deposits and withdrawals in Indonesian Rupiah (IDR), we collect payment-related information including:
As part of our regulatory compliance and security obligations, hp77 may request the following identity verification documents:
When you access hp77, we automatically collect certain technical information including:
We maintain comprehensive records of your gaming activity on hp77, including:
hp77 uses your personal information to create and manage your gaming account, process your deposits and withdrawals in IDR via BCA, BRI, BNI, Mandiri, and e-wallet providers, verify your identity to prevent fraud and underage gambling, provide customer support through live chat and email, maintain accurate transaction records, and enforce our Terms and Conditions. Your information enables us to deliver the complete range of gaming services you expect from hp77, including access to hundreds of slot titles from Pragmatic Play, Evolution Gaming's live casino tables, sports betting on BRI Liga 1 and international football leagues, and togel markets.
We process your data to protect both you and hp77 from fraudulent activity, including detecting multiple accounts, identifying unusual betting patterns that may indicate collusion or match-fixing, preventing money laundering by verifying the source of funds, securing your account against unauthorized access, monitoring for automated betting bots or software exploits, and investigating disputes or chargebacks. Our advanced fraud detection systems analyze device fingerprints, IP addresses, betting patterns, and transaction behaviors to identify and prevent suspicious activity before it can cause harm.
With your consent, hp77 uses your contact information to send promotional emails about welcome bonuses, weekly cashback offers, VIP program benefits, new game releases, special tournaments, and exclusive deals. We also communicate important account notifications including deposit confirmations, withdrawal status updates, KYC verification requests, responsible gaming reminders, terms and policy updates, and security alerts. You can opt out of marketing communications at any time by adjusting your account settings or clicking the unsubscribe link in any promotional email. However, you cannot opt out of essential transactional and security-related communications.
hp77 analyzes aggregated and anonymized user data to understand how Indonesian players interact with our platform, identify which games are most popular, optimize website performance and load times, develop new features and gaming products, improve customer support efficiency, personalize user experience based on preferences, and ensure mobile responsiveness for Android and iOS devices. This analytics work helps us continually enhance hp77 to better serve Indonesian gaming preferences, such as prioritizing local payment methods like BCA transfers and optimizing for the sports betting markets our users care about most.
We process and retain your information to comply with international gaming regulations and licensing requirements, respond to lawful requests from government authorities, maintain records required by anti-money laundering (AML) laws, verify that users meet the 21+ age requirement, enforce responsible gaming policies and self-exclusion programs, resolve disputes through arbitration or legal proceedings, and protect hp77's legal rights and interests. Data retention for compliance purposes typically extends for 7 years after account closure.
hp77 shares limited information with our game providers including Pragmatic Play, Evolution Gaming, NetExt, Microgaming, Pocket Games Soft, and Spribe. These providers require basic account identifiers, game session data, and betting information to deliver their gaming content through our platform. They operate under strict data protection agreements and are prohibited from using your information for any purpose beyond providing gaming services.
When you make deposits or withdrawals, we share necessary transaction information with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your payments. This includes your account holder name, account number, transaction amount in IDR, and transaction reference number. Payment processors maintain their own privacy policies and security standards.
To comply with KYC and AML regulations, hp77 may share your identity documents and personal information with specialized third-party verification services that confirm the authenticity of your Indonesian KTP, passport, or other identification, validate that you are at least 21 years of age, verify your residential address, and screen against sanctions lists and self-exclusion databases. These services operate under strict confidentiality agreements.
hp77 will disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies if required by law, if we receive a valid subpoena or court order, if necessary to investigate fraud or criminal activity, to enforce our Terms and Conditions through legal action, or to protect the safety and rights of hp77, our users, or the public. We will notify you of such disclosures unless prohibited by law.
In the event hp77 undergoes a merger, acquisition, asset sale, or bankruptcy proceeding, your personal information may be transferred to the successor entity. You will be notified via email and prominent website notice before any such transfer, and you will have the opportunity to close your account and withdraw your balance before the transfer is completed.
hp77 will never sell, rent, or lease your personal information to third-party marketers, advertising networks, or data brokers. We do not share your gaming activity, transaction history, or betting patterns with social media companies unless you explicitly connect your account to social platforms. We do not provide your contact information to other gambling operators or competitors.
All data transmitted between your device and hp77 servers is protected using 256-bit SSL (Secure Socket Layer) encryption, the same bank-grade security used by financial institutions. Your login credentials are hashed using bcrypt or similar cryptographic algorithms, making them unreadable even to hp77 staff. Payment information is tokenized whenever possible, meaning we store secure references rather than actual account numbers.
hp77 implements strict access controls ensuring that only authorized personnel can access user data, and only when necessary for their job functions. We offer two-factor authentication (2FA) via SMS or authenticator apps to add an extra layer of security to your account. Our systems automatically log out inactive sessions and send alerts when logins occur from new devices or unusual locations. Internal staff access to sensitive data is logged, monitored, and regularly audited.
hp77 platform infrastructure includes firewalls that block unauthorized access attempts, intrusion detection systems that identify and respond to security threats in real-time, regular security patches and updates to address known vulnerabilities, distributed denial-of-service (DDoS) protection to maintain availability, secure data centers with physical security controls, and regular penetration testing by independent security experts. Our servers are located in jurisdictions with strong data protection laws.
We collect only the personal information necessary to provide hp77 services and comply with legal obligations. We do not request unnecessary data. Personal information is retained for as long as your account is active, plus 7 years after account closure to meet regulatory requirements. After this retention period, data is securely deleted or anonymized. You can request early deletion of certain non-essential data types through customer support.
You have the right to request a copy of all personal information hp77 holds about you. Submit a data access request through customer support, and we will provide a comprehensive report within 30 days, including account details, transaction history, gaming activity, and communication records. There is no charge for one request per year; additional requests may incur a reasonable administrative fee.
If any of your personal information is inaccurate or outdated, you can update most details directly through your account settings, including email address, mobile phone number, residential address, and password. For changes to your legal name or date of birth, contact customer support with updated verification documents.
You may request deletion of your personal data by closing your account through customer support. Note that we must retain certain transaction records and identity verification documents for 7 years to comply with anti-money laundering regulations. Non-essential marketing data and activity logs can be deleted upon request. Once your account is closed and the retention period expires, all remaining personal information will be permanently deleted.
You can opt out of promotional emails by clicking the unsubscribe link in any marketing message, adjusting your communication preferences in account settings, or contacting customer support to be removed from all marketing lists. Opting out does not affect essential transactional emails such as deposit confirmations, withdrawal notifications, or security alerts.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format (such as CSV or JSON) and to transmit that data to another service provider. Request data portability through customer support, and we will provide your information within 30 days.
You can object to certain types of data processing, such as marketing analytics or personalized recommendations, by adjusting your account preferences. However, you cannot object to data processing that is necessary for us to provide gaming services, comply with legal obligations, or protect security and prevent fraud.
hp77 uses several categories of cookies: Essential Cookies that are required for the platform to function, maintaining your login session and remembering your game preferences; Performance Cookies that collect anonymous data about how you use the site to identify technical issues; Functionality Cookies that remember your language preference, timezone setting, and interface customizations; and Marketing Cookies that track which promotional campaigns led you to hp77 and measure the effectiveness of our advertising. You can manage cookie preferences through your browser settings, though disabling essential cookies may prevent you from accessing certain features.
We may use third-party analytics services such as Google Analytics to understand user behavior and improve our platform. These services collect anonymized data including page views, session duration, bounce rates, and traffic sources. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
hp77 does not knowingly collect personal information from individuals under 21 years of age. Online gambling is restricted to adults in Indonesia, and we enforce this policy through age verification at registration and ongoing monitoring. If we discover that a user is under 21, we will immediately suspend the account, refund any deposits, void all bets and winnings, and delete all personal information. Parents or guardians who believe their child has provided information to hp77 should contact customer support immediately.
While hp77 primarily serves Indonesian players, some of our service providers, game providers, and infrastructure partners may be located outside Indonesia. When we transfer your personal information internationally, we ensure that appropriate safeguards are in place, including standard contractual clauses approved for international data transfers, adequacy decisions confirming that the destination country maintains sufficient data protection standards, and explicit consent from you where required by law. Your data receives the same level of protection regardless of where it is processed.
hp77 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated via email to your registered address and through prominent notice on our website at least 30 days before taking effect. The "Last Updated" date at the top of this document indicates when the most recent revision was made. Your continued use of hp77 services after any modification constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or how hp77 handles your personal information, please contact our data protection team:
By using hp77 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. You confirm that you are at least 21 years of age, legally capable of providing consent, and that all information you provide is accurate and truthful. You understand your privacy rights and how to exercise them.
How hp77 protects your personal information and respects your privacy rights
256-bit SSL encryption protects all data transmission between your device and our servers. Your personal and financial information is always secure.
We never sell, rent, or lease your personal information to third-party marketers, advertisers, or data brokers. Your privacy is not for sale.
We collect only the information necessary to provide gaming services and comply with regulations. No unnecessary data is requested or stored.
Access, correct, delete, and control your data. Exercise your privacy rights easily through account settings or customer support.
Full compliance with international data protection standards and Indonesian consumer privacy laws. Regular third-party audits verify our practices.
Clear, plain-language privacy policies without hidden clauses. We explain exactly what we collect, why we need it, and how we use it.
Review our complete legal framework including terms of service, responsible gaming policies, and frequently asked questions.